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Follow this guide to replace the front panel on a Sony Dualshock 4 CHU-ZCT2U PlayStation controller.
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Use a Phillips screwdriver to remove the four 6.4 mm-long screws from the rear panel.
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Insert an opening tool into the crease where the front and rear panel meet, starting from the outside edge of either handle.
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Gently pry the rear panel off of the front panel until they become partially separated.
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Use the opening tool to separate the panels by releasing the plastic clips around the perimeter of the controller.
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Lift the rear panel directly away from the controller.
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Use your fingers to gently pull the ribbon cable straight out of its connector on the motherboard.
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Use a pair of tweezers to pull the battery's power connector straight up from the motherboard.
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Use a Phillips screwdriver to remove the 6.4 mm-long screw securing the battery bracket.
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Use a pair of tweezers to disconnect the touch panel ribbon cable.
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Separate the motherboard and midframe assembly from the front panel.
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Push the bottom of the touchpad in from the front side of the controller to separate it from the front case.
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Remove the touchpad from the bezel holding it to the front case.
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Use your fingers or a pair of tweezers to remove the three silicone conductive rubber pads from the controller buttons.
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Slowly turn over the front panel to let the buttons fall out.
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Only the front panel remains.
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Align the button notches to ensure each one is fully inserted and in the correct location.
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To reassemble your device, follow the above steps in reverse order.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
To reassemble your device, follow the above steps in reverse order.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
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