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20RR
Troubleshooting
To learn what to do when the device isn't turning on, click here
To learn what to do when your touchpad isn't working, click here
Background
The Lenovo ThinkBook 13s-IML is a laptop computer. The Lenovo ThinkBook 13s-IML(Model Name: 20RR) was manufactured in China and globally released in 2019. Its targeted audience was small to medium-sized business users, with a selling price of $378.
The device made headlines during its release and was featured in multiple tech publications, which reviewed and evaluated it as a business and consumer hybrid. It got many positive reviews for its performance in everyday tasks and its attractive design.
The model made by Lenovo has many noteworthy features, such as the built-in webcam privacy shutter (Thinkshutter), fingerprint reader on the power button, 13.3-inch FHD display, etc. There were frequent criticisms, which included the lack of a Thunderbolt 3 port, poor audio quality from the speakers, and a mediocre keyboard. A widely reported problem was a battery degradation issue; some users noted a significant drop in battery capacity over a short period of time.
Identification
The Lenovo ThinkBook 13s-IML is a mineral gray color. There is a dark gray block with the word “Lenovo” located on the bottom right corner of the inside and outside of the laptop. “ThinkBook” is present on the upper left corner of the closed laptop. The model number is located on the bottom of the laptop on a sticker.
Technical Specifications
Processor: Intel 10th Generation i5
OS: Windows 10 Pro
Memory: 8GB DDR4
Storage: 256GB SSD NVMe
Display: 13.3" IPS 1920x1080
Additional Information
Lenovo ThinkBook 13s-IML Product Page