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Troubleshooting

If you are experiencing difficulties with your Epomaker Shadow-X. see the troubleshooting page to diagnose and resolve common problems.

Support Questions

Background

The Epomaker Shadow-X is a compact 75% mechanical keyboard designed for both gaming and professional use. It features hot-swappable mechanical switches, customizable RGB lighting, and a robust aluminum case. It supports both wired (USB-C) and wireless (Bluetooth 5.0) connectivity, making it versatile for different types of users. With a built-in 4000mAh battery, the keyboard can last up to 3 weeks on a single charge, depending on use.

Identification

The Epomaker Shadow-X can be identified by its 75% layout, Epomaker branding on the top right corner of the aluminum case, and customizable RGB lighting. It features a USB-C port on the back for wired connections and is hot-swappable, allowing for easy switch replacement.

Technical Specifications

  • Size: 75% layout (84 keys)
  • Switch Type: Hot-swappable mechanical switches
  • Connection: USB-C, Bluetooth 5.0
  • Battery: 4000mAh (up to 3 weeks of usage)
  • Lighting: Customizable RGB with multiple effects
  • Key Rollover: NKRO (N-Key Rollover)
  • Compatibility: Windows, macOS, iOS, and Android

Additional Info

The Epomaker Shadow-X is compatible with a wide variety of key switches, including Cherry, Gateron, and custom switches. It also supports third-party software for custom key mapping and RGB settings.

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