Ear Pad
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Is your sound volume/quality low? |
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Do sounds seem reversed while using the headset? |
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Audio jack on the A40Mixamp is loose, works if I hold it down, HELP! |
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Can you replace the Mic? |
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Troubleshooting
If you are having any problems, visit our troubleshooting page: Astro A40 Gen2 Troubleshooting
Background
The Astro A40 Gen2 was released on November 1, 2013 and comes with an over-the-ear headset, cables for connecting the headset to the Mixamp, and the Mixamp to the console, and a MixAmp pro. The Astro A40 Gen2 has game and voice audio balancing, customizable speaker tags, a multi-system compatibility, and can stream audio output.
In addition, the headset contains a Dolby 7.1 surround sound system that can exert frequencies from 20Hz to 21kHz, allowing you to hear everything within human hearing frequency range. The detachable microphone can exert a frequency range of 70Hz to 15kHz, meaning you will be able to talk with the highest and lowest pitch voices a human can provide.
Identification
Although the Astro A40 Gen2 headset and MixAmp Pro might seem similar to other Astro headsets, this system is the only version that is not wireless . Therefore, you can identify this device by its long wires connected to everything. Unlike the older versions of A40 Mixamps with 2 buttons, this version has 3.