Arlo Pro 2 Repair

The Arlo Pro 2 is a wire-free security camera introduced by NETGEAR. The Pro 2 model was announced in October 2017 and is a wireless security camera that is suitable for indoors or outdoors, implements 2-way audio, and can have its feed saved to the cloud. The cameras record in 1080p HD, have night vision capability, and have motion detection. The Arlo Pro 2 also has 2-way audio where you can receive sound-activated alerts, listen to the feed, and activate a 100-decibel smart siren. Everything is all encased in a weatherproof shell, allowing for it to be suitable for not only indoor recording but outdoor. The camera weighs 4.8oz (136g) and has a white plastic exterior. It can be paired to the base station, with connectivity to smartphones and AmazonⓇ Alexa™.

This model from Arlo and NETGEAR seems to be standard for security cameras in the 2010s. On January 1st, 2025 Arlo announced it moved the Arlo Pro 2 to End of Life (EOL), meaning there will be no firmware updates, replacement parts, and some services may need to be deferred to other plans. Throughout its lifespan there have been no recalls for the Arlo Pro 2 itself, but some accessories have been recalled. There have been some reports of the Arlo provided batteries combusting, however it seemed to be isolated incidents and not uncommon for ion batteries.

The Arlo Pro 2 replaced the Arlo Pro. This version offers constant recording, differing from the Arlo Pro recording only when motion is detected. The newest product in the Arlo Pro line is the Arlo Pro 5S 2K. This new model offers 2K HDR recording, a larger viewing angle of 160°, and an extended battery life.

The Arlo Pro 2 consists of four small wireless cameras and one base station. The cameras are characterized by a white smooth plastic exterior with a black face and camera lens on the front facing side. The cameras have the name "arlo" printed on the side of them with a micro USB port located on the back of the device. There is also a port to screw the Arlo Pro 2 camera onto a mount on the back of the device. The Arlo Pro 2 base station is a larger rectangular shaped device made with the same smooth white plastic. The base station has the name "arlo" printed on the front of it and contains a sync button on top of the device. On the back of the base station there is a circular design made of holes that act as air ducts for the internal fan. Below this there are 2 USB ports, a port for an Ethernet cable, a 9 volt power input, and a reset LED light indicator.

• Base Station:
  • 2.3 x 6.9 x 5.0 in (58.6 x 174.5 x 126.5 mm)
  • 11.1oz (316g)
• Camera:
  • 3.1 x 1.9 x 2.8 in (79.3 x 48.6 x 70.5 mm)
  • 4.8oz (136g)
• Wall Mount (VMA1300):
  • 0.9 x 2.1 in (23.0 x 54.0 mm)
  • 1.3oz (38.2g)
• Rechargeable Battery (VMA4400):
  • 1.45 x 1.73 x 1.42 in (37 x 44 x 36.2 mm)
  • 3.53oz (100.3g)
• Charging Station (VMA4400C):
  • 4.33 x 1.69 x 1.98 in (110 x 43 x 50.3 mm)
  • 2.69oz (76.5g)
• Power Adapter (VMA4700):
  • Power adapter: 1.96 x 1.65 x 1.25 in (50 x 42 x 32 mm)
  • Cable length: 8.2 ft (2.5 m)
  • Total weight: 6.4oz (184.1g)

• Resolution: up to 1080p HD
• Format: H.264
• Field of view: 130°
• Night Vision
  • 850 nm LEDs: illuminates up to 25 fee
• 8x digital zoom
• 5 simultaneous video streams
• Audio: Speaker and Microphone
• Frequency: 2.4GHz
• Range: Up to 300 feet line of sight
• Wire-Free motion detection
• Passive infrared technology
• Adjustable up to 23 feet
• Plugged-in motion detection
  • Video based technology
  • Up to 3 activity zones
  • 3 second preview
• Adjustable sound detection
• Automatic email alerts and push notifications
• Rechargeable battery and AC power options
• Battery life varies based on settings, usage, & temperature
• Weather-resistant
  • Operating temperature: -4° to 113° F (-20° C to 45° C)
  • IP65 rating
• Amazon Alexa, SmartThings®, IFTTT®, and more

• WiFi
  • Frequency: 2.4GHz 802.11n
  • Range: 300 feet line of sight
• Siren: 100+ dB output
• Ethernet interface port
• Indicator LEDs:
  • Power
  • Internet
  • Camera
• IP Configuration DHCP
• Internal antenna
• Processor & Memory:
  • 900MHz ARM Cortex A7
  • 128MB flash; 128MB RAM

• Press release
• End of Life Announcement
• New model
• Description
• Pamphlet with specifications