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Repair, disassembly, and troubleshooting information for the Samsung Galaxy S24+ phone. The Samsung Galaxy S24+ is the 2024 plus-sized flagship phone, released in January 2024.

False overheat report-Phone shuts down and will not charge

S24+ is throwing an overheat message when on. If the phone is turned off, then plugging it in or placing it on a wireless will fail with overheat message. Phone is not hot, will not charge and is currently dead becuase we can't charge. Just looking to back it up. Can anyone suggest a way to get a backup done?

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@kam11201 first step would be to replace the battery since one of the thermal sensor is on that.

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Your best answer to this would be to call Samsung and ask them. An S24+ should still be in warranty. I seem to remember reading about a false overheat issue. I can't remember which model it was.

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