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False overheat report-Phone shuts down and will not charge

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S24+ is throwing an overheat message when on.   If the phone is turned off,  then plugging it in or placing it on a wireless will fail with overheat message.  Phone is not hot,  will not charge and is currently dead becuase we can't charge.   Just looking to back it up.   Can anyone suggest a way to get a backup done?

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Samsung Galaxy S24 Plus

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open