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Nintendo’s first major revision of the 3DS released to Japan in October of 2014 and to North America in September of 2015. The 2015 3DS introduces improved 3D capabilities, a C-Stick, new internal amiibo support, and a new set of trigger buttons.

Why does my 3ds freeze when accidentally bumping it on something?

While playing with my 3ds, if I move it even a slight bit, it'll freeze up, all sound will become silent, and it'll become unresponsive to all buttons aside from the C stick and power button. If I force power-off the 3ds, it'll turn off like normal, and then once I turn it back on it usually works just fine as well (though, this isn't always the case. I've turned it off and on and it'll still be unresponsive). This issue is reoccurring and I've tried to fix it but I'm not quite sure what the problem is.

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Hi!

Hmm, could be a lot of things.

First of all, I would open it and check all the connections. It could be a loose contact or a component which is getting loose from the power board or motherboard.

So the first step would be to disassemble it and check it out. If you are not sure, please sent us some pictures so we can check as well.

Hopefully from there, we know which component failed or is failing.

Thanks!

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