crwdns2933423:0crwdne2933423:0

Repair and additional information for the GE Refrigerator GFE28HSK****—a compact, built-in, bottom-mounted freezer style refrigerator with an automatic defrost and ice maker feature, introduced in 2016. This page covers information for model numbers matching the pattern GFE28HSK****.

GE French Door Refrigerator GFE28HSKFSS Has Marginal Cooling

I have a GE GFE28HSKFSS Refrigerator Serial Number ZH525586 that is about 6 years old. My problem is I have set the freezer temperature to -6 degrees and the refrigerator to 34 degrees and the freezer cools to about 1 deg. F and the refrigerator to about 41 deg. I have done some troubleshooting using the refrigerator diagnostic panel.
Shown below are the reading that I recorded for the various troubleshooting test. The test results for the compressor and defrost heater are not shown because I do not know how these troubleshooting test work.

I am really a kind of newbie on doing diagnostic, but I have determined the following:
The condenser coil and fan blades are clean. There is water in the tray under the drain tube. The compressor housing fells warm to touch. Both refrigerator and freezer compart exhaust fans are blowing air. I have unplugged the refrigerator for 50 minutes to reset the main control panel. I have gone to Channel 16 to properly exit the diagnostic operation. All attempts to get the refrigerator and freezer to get maximum cooling have failed. The refrigerator lately has never been below 41 deg. Also the freezer has never been below 0 to 1 deg.
I think the main control circuit board has failed and the unit is in a default mode with minimal cooling. This board replacement cost is around $200 and I am not sure this is my problem.
I am thinking about entering the diagnostic troubleshooting mode and activate the compressor test for a couple of hours to see if the freezer temperature will decrease. (Note, I have a temperature sensor in the freezer compartment so I can view the temperature remotely.)
Does anyone have any suggestions for more troubleshooting ideas?
Thanks

Block Image
crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1
crwdns2947414:01crwdne2947414:0

Same problem, same model, same product age.

Repair tech has replaced the temp sensor, the defrost sensor and the board (control). No impovement. Tech said probably a leak in the sealed refrigerant system. Interesting that a clogged filter could be the culprit.

I’m looking at a new fridge.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934057:0crwdne2934057:0

Hi @donaldsutcliffe

Does the compressor and the evaporator fans for each compartment stop when the "set temps" are reached or do they continue running trying to drive down the temps?

Here's the mini manual for the refrigerator.

Run diagnostic tests 00 49 - Condenser fan test,

Test 00 95 - FF cooling test seems OK but 00 96 FZ cooling test seems too warm. (was it done after a defrost cycle?)

If the condenser fan seems to be OK then there may be a problem with the sealed system. For example a partially clogged filter dryer, would restrict the flow of refrigerant through the system resulting in higher temperatures in the compartments.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Donald Sutcliffe crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 4

crwdns2936753:07crwdne2936753:0 6

crwdns2936753:030crwdne2936753:0 43

crwdns2942667:0crwdne2942667:0 43