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Released September 20, Apple's flagship 2019 smartphone features a 5.8" OLED display, a triple-lens rear camera, and greatly improved battery life. Successor to the iPhone XS.

iPhone restarts after screen goes black

My iPhone 11 Pro suddenly goes black, but it still vibrates and responds to the silent switch. Then after a few seconds, it restarts on its own.

I got two different panic logs:

  1. panic(cpu 3 caller 0xfffffff02b88e450): "Int set_run_mode_safe: 0xe00002d6" @UPPipe_H11P.cpp:5922

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panic(cpu 1 caller 0xfffffff015a8c048): "i2c3::_checkBusStatus SCL is stuck low; last write status 00010108 int shadow 00010100 xfer 00000000 fifo 00000000 for device display-eeprom"

The screen has been replaced before.

Any idea what’s going on?

Thanks.

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Unfortunately, we don't have schematics for the 11 Pro, so it's hard to be sure what the I2C3 bus controls. However, on the 11 Pro Max, which we do have diagrams for, that bus goes to the camera power management chip and the touch screen controller.

The part that's wired to the camera PMU is all onboard the motherboard, so if that's causing the problem you're looking at board level repairs. However, if it's the touch controller part that's the issue, then replacing the screen would be the most promising way to fix it.

Alisha, ( @flannelist ), in your experience, how similar are the I2C busses between regular iPhones and Max or Plus iPhones? Is it reasonable to assume a good probability that the 11 Pro uses the same bus going to the touch screen as the 11 Pro Max?

Update (06/23/25)

Thanks Alisha, I knew I could count on you for some good information!

So Nefanda, the two of us are some of the top experts on iPhones here on this forum, and we're in agreement that your best bet for fixing your phone is to replace the screen. While we can't guarantee absolutely this will solve the problem, it's your best and cheapest chance in our opinion.

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So i would wager they are identical. If I recall correctly the only difference between the 11 Pro and Pro Max is a couple of board ID resistors. I would say, screen is more likely in this case because the first panic also references device display eeprom which would e consistent with what you already mentioned.

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