How to remove soldering iron tip?

I just unboxed my NEW Fixhub. Everything seems to work fine except for....

Is there some form of release for the tip? I saw a guy on line just pull it straight out. Mine doesn't do that. It doesn't rotate around or move in any way.

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Hang tight I've forward your issue!

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I took a micro fiber cloth, wrapped it around the end of the iron towards the handle and a SMALL pair of pliers and gently twisted the tip. It slowly came out. It came out with some fine white powder on it. I used some BW-100 and the micro fiber cloth to clean the iron.

I used a cotton swab and some BW-100 to clean the female end of the handle.

I repeated this procedure several times. I can now take it out by hand.

I did notice some scratches that kind of look like lathe marks just to the right of the "T" in IFIXIT on the iron. I don't know if that is normal.

I ordered two additional tips. I'll check them out to see if they have scratches on them.

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