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Repair and disassembly guides for Epson printer. The company was founded in 1942 as Daiwa Kogyo, Ltd., but merged with another company in 1959 to create Suwa Seikosha Co., Ltd.

Epson Printer Driver Installation in Windows 10 (Epson L121)

Hi I have recently purchased an EPSON L121/120 series printer.

I am currently faching multiple problem with installing the driver. Here are some following problems I am experiencing for each solution I have attempted:

Installing the drivers from the EPSON website - Results in a "The printer driver package cannot be installed" Error

Device manager - Shows the printer under "Other devices" as an unspecified device

Updating the drivers - Windows states that it found drivers for the printer but encountered an error with trying to install them.

Troubleshooting - Print Spooler is already running and is automatic, troubleshooter suggests adding a printer

Adding a printer - Printed does not show up on listed, attempting to add it through manual settings (USB001) and installing the driver results in an "Unable to install printer. Cannot complete this function." Error.

Can you please provide assistance with installing the drivers/possible solutions? Thank you.

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I have encountered this with HP printers that refuse to install correctly, notably the newer 2016+ HP DS models. It's really bad on the newer HP DS firmware in general compared to the legacy HP firmware which didn't have DS, to the point I have had to reset one I picked (before I realized how bad HP DS firmware is, HP sold me on it because of how good the M401/M425 was) so many times that I check the behavior for a match, do a network reset, issue a new static IP, and then edit the port on the PC. The HP DS firmware has an awful network/print layer stack because HP focuses its energy on blocking third-party toner/ink, not on making the network stack reliable. AND IF the port edit doesn't fix it, I need to delete and re-add it, and after so many, clear the registry of any printer queue pileup.

First, go into the device manager, look for Printers and Print queues, and purge all but Microsoft Print to PDF. Once you do that, restart the PC and reinstall it. If the problem persists, you have to do it in the registry.

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If it comes to a point where there is some printer pileup in the registry, you may have to uninstall the Epson driver, then delete every Epson printer from the registry. Leave Microsoft Print to PDF be, but anything Epson related for printers has to go. This does work, as it is how I have had to fix the connection issue on the HP DS machines one too many times. After removal, restart the PC and re-add the printers from scratch. You need to reboot the system before reinstalling it, as this is the only way to clear the problematic queue "memory. This fix is only needed with serious backups, so you should not have to do this regularly. If you do, your OS is partially broken, or the printer has hot garbage firmware. This is a "all else fails" solution - not a first line solution*.
*Yes, I use this as a first-line fix once I know I've re-added the HP M426 I use this workaround on, but that printer has horrible firmware, and I sometimes have had to do it 2-3 times, and it likes to hang on bad queues after that.

It will be located here in the registry. Just delete the entry, not the entire folder:

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Seeing your problems, it seems like your device does not support the driver product you are trying to install. You should check your Pc operating system and update it if necessary. Also, make sure to download the suitable Epson printer driver from the official website. Also, check the system settings and turn off any firewall programs running on your device. Besides that, it would also be good if you ask for help from the brand's customer care.

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