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Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's ARM-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2337 or EMC 3598.

No longer quick charging but USB still works

I dropped my laptop. However, it no longer charges properly. It's charging super slow, but the USB ports still work. Any ideas on whether replacing the USB board would fix this issue?

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Really need a bit more to see what’s happening here. Install this gem of an App CoconutBattery with the charger plugged in take a snapshot of the apps main screen and post it here so we can see it.

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I wasn't able to figure out how to paste the image in, so I uploaded it to https://i.imgur.com/22NQnFI.png. Thanks for your quick response. I noticed that it's only charging at 2.4 watts. However, I have tried multiple power bricks and different cables to find that they are all identical.

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Well it’s a bit odd! As the charger is not charging the battery at the correct power.

So either the handshake between the computer to charger is not correct for some reason or the cable is bad so the handshake is not getting thru properly or the power lines in the cable are damaged.

Let’s try a second USB-C cable ideally a real Apple one or one that is designed to power a laptop. Not all USB-C cables are fully wired or intended for charging. So do be careful on what you use.

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