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A1708/EMC 3164 — Released June 2017, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar).

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stuck on apple logo

Hi all, I have a MacBook Pro A1708 which is stuck at the apple logo when booting. Nothing more happens. I have tried all the key combinations for nvram, smc, diagnostics, safe mode, recovery. Nothing seems to do anything. At some point the smc key combination made the fan blow at max speed but that's it. Any ideas what else I can try?

Update (04/03/25)

hi all, update here, Apple Store did not diagnose it more. I got it back, removed the SSD to try and see if I get something else. Unfortunately no, still stuck on Apple logo nothing else happens. It should give a question mark right now not? So if it's not showing the question mark probably something else is broken? Any ideas what to do next?

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It does take a bit of time to get to the missing OS state (blinking ?) so in 3 minutes it doesn’t respond the logic board has a deeper issue.

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It switches it self of after about 30 seconds. So I presume it is a motherboard issue? Any idea what to do next?

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@alexandros04 - Sadly, this ready needs someone with deeper skills and tool to isolate out what’s going on. Not enough info to tell you what has failed or why. Where abouts do you live? Let’s see if we can aim you to a shop with the skills. Just give us your country and nearest major city.

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I am a bit capable, working with multimeter, soldering, reflowing. Not an expert but willing to learn and try. You think you could guide me? Otherwise, I live in the Netherlands, nearest city Utrecht.

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@alexandros04 - Sorry I don’t know of anyone in the Netherlands, the nearest shop I can recommend is just outside of Liverpool in the UK TheBookYard. As to helping you remotely that really doesn’t work at this level of repair. Besides, you will still need access to the parts.

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Have you tried running the builtin Diagnostics to see if an error pops? Restart and this time hit and hold the D key to enter. Let us know if you get any errors.

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doesn't do anything when I do that unfortunately.

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@alexandros04 Do you have access to another Mac to try target mode to at least recover any important files, next step would be to try to do a clean install, if the issue still persists then I would look to there being a faulty SMC. You could also try booting externally if that is a impassibility to narrow it down.

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@livfe - the system is not even getting into Diagnostics. This is a deeper issue

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@alexandros04 - You could try reseating the SSD, do you have the needed tools to open the system following this guide MacBook Pro 13" Function Keys 2017 Lower Case Replacement

If that fails you’ll need a new SSD drive which already has the OS installed to replace yours. As you can’t even get into diagnostics limits what you can accomplish using the Startup commands Mac startup key combinations

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This maybe related What is causing this to be so slow & can it be fixed? and the problem was the SMC, it would be worth checking the data lines & current sense resistors also just in case. SSD failure would indicate a question mark folder?

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Try Internet Recovery (Cmd + Option + R on boot) to reinstall macOS. If that fails, create a bootable USB installer. If still stuck, it could be a hardware issue—check the SSD or logic board.

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unfortunately nothing happens

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