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Second model camcorder released in 2015. The Panasonic HC‑VX870 has wifi capabilities, 4K resolution camcorder.

The camera is buzzing and not focusing

When I first start up the camera its black screen and buzzes stops after a while, but lens never focus, and it will display "error occurred please turn unit off then turn on again."

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Hi @u5ozq1hfowpfnhu

Does the camera work OK when the charger is connected to it?

If it does, just wondering if the battery is failing and needs to be replaced.

If it is the battery, search online for either VW-VBT190 or VW-VBT380 to find suppliers that suit you best. (One of these part numbers should be on the battery in the camera).

Update (11/15/24)

Hi @u5ozq1hfowpfnhu

Here's a link to the service manual that may help.

Download the manual and then go to p.15 in the manual and check if you can get into Service mode and if so, go to Service mode menu #5 and check what is shown - see p.18

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No the camera is still having the same problem even when it's connected to a charger.

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