Hi @christianmamon
What is the status of the LAN network adapter shown in Device Manager?
Go to Device Manager - Network Adapters - right click on the LAN adapter entry - Properties - General - Device status box.
Does it say, "this device is working properly"?
To get to Device Manager in Win10/11 press the Win key and the x key (both together) and click on the Device Manager link.
If it is OK try resetting the TCP/IP stack and check if it works OK.
If there's a red cross next to the LAN adapter entry in Device Manager, right click the entry - Enable and check if it works OK.
If there's a yellow exclamation mark next to the LAN adapter entry in Device Manager, right click the entry - Update drivers and follow the prompts. You need to be online for this procedure to work. Try WiFi perhaps.
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