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The Xbox One X (Model 1787) is Microsoft's high-powered game console, succeeding the Xbox One S. The Xbox One X was released on November 7th, 2017.

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Unit turns off after a few seconds.

My friend's xbox turns itself off after being powered on for less than a minute. Could this be a fault with the power button?

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Hi Mark!

This could be caused by multiple things.

1: It could be that the Xbox One X is overheated and so, it needs it's thermal paste (and thermal pads) replaced.

2: The power supply could be faulty causing this, and need to be replaced.

3: The front circuit board is faulty and need to be replaced.

First I would try option 1 (this is always a good thing to do, to replace those on time to time).

If that didn't worked, I would try option 2. If it's still causing the same issues then return the new power supply and get a refund.

And at last I would try option 3 to replace the front circuit board.

If all of those options didn't work and it's still turning off by it self, it's probably motherboard related... And so, then the motherboard need a replacement.

Good luck!

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Mark Smith crwdns2934231:0crwdne2934231:0
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