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Released September 20, Apple's mainstream 2019 iPhone comes with a 6.1" LCD touchscreen, dual cameras, and six available colors. Successor to the iPhone XR.

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iPhone 11 restarting every 3 minutes not a hardware problem

The iphone say this : Do you know what is the problem ?

I really need you help please.

{"bug_type":"210","timestamp":"2023-12-24 07:25:01.00 -0800","os_version":"iPhone OS 17.1 (21B74)","roots_installed":0,"incident_id":"5B593B32-EAB9-4584-BC30-7D6CF18E0781"}

{

"build" : "iPhone OS 17.1 (21B74)",

"product" : "iPhone12,1",

"socId" : "8030",

"socRevision" : "11",

"incident" : "5B593B32-EAB9-4584-BC30-7D6CF18E0781",

"crashReporterKey" : "5df2ee68b2e0ebda03f3d8d25e979940ee969f60",

"kernel" : "Darwin Kernel Version 23.1.0: Tue Oct 10 02:21:48 PDT 2023; root:xnu-10002.42.9~2\/RELEASE_ARM64_T8030",

"date" : "2023-12-24 07:25:01.48 -0800",

"panicString" : "panic(cpu 0 caller 0xfffffff00f2505a4): userspace watchdog timeout: no successful checkins from thermalmonitord (4 induced crashes) in 180 seconds\nservice returned not alive with context : is_alive_func returned unhealthy : current 37fffffffffff, mask 1ffffffffffff, expected 1ffffffffffff. SD: 1 BC: 1 RC: -1 BS: 1, Missing sensor(s): Prs0 \nservice: backboardd, total successful checkins in 347 seconds: 34, last successful checkin: 0 seconds ago\nservice: SpringBoard, total successful checkins in 320 seconds: 32, last successful checkin: 0 seconds ago\nservice: mediaserverd, total successful checkins in 347 seconds: 33, last successful checkin: 0 seconds ago\nservice: audiomxd, total successful checkins in 347 seconds: 33, last successful checkin: 0 seconds ago\nservice: logd, total successful checkins in 347 seconds: 34, last successful checkin: 0 seconds ago\nservice: thermalmonitord (4 induced crashes), total successful checkins in 347 seconds: 3, last successful checkin: 180 seconds ago\nservice: runningboardd, total successful checkins in 347 seconds: 34, last successful checki\nDebugger message: panic\nMemory ID: 0x1\nOS release type: User\nOS version: 21B74\nKernel version: Darwin Kernel Version 23.1.0: Tue Oct 10 02:21:48 PDT 2023; root:xnu-10002.42.9~2\/RELEASE_ARM64_T8030\nFileset Kernelcache UUID: 63A7A9085DD77E35E6E418837931F853\nKernel UUID: 07C490B9-EF6D-381D-94E6-D96049CEF980\nBoot session UUID: 5B593B32-EAB9-4584-BC30-7D6CF18E0781\niBoot version: iBoot-10151.42.2\nsecure boot?: YES\nroots installed: 0\nPaniclog version: 14\nKernelCache slide: 0x0000000006bf8000\nKernelCache base: 0xfffffff00dbfc000\nKernel slide:

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Hi Arthur,

Akash is on the right track with his diagnosis. I'm afraid your title statement is incorrect, because this is indeed a hardware problem. I'll see if I can explain the situation and what's going on for you.

iOS has a set time frame when it scans through the sensors on the phone and updates the readings from them. That time interval is exactly three minutes. What happens is the phone encounters a problem reading a sensor. A sensor failure is considered to be an unrecoverable error, so the system is set up to generate what's called a system panic. That panic logs the error in the panic log you found, then reboots the system in the hopes that restarting will clear up the error.

Unfortunately, since it's a permanent hardware error, the next time it scans the sensors - three minutes after it boots - it sees the same error again and goes through the reboot procedure again. Sorry to say, but computers are actually stupid and don't learn from their mistakes so it's going to just go ahead and repeat that entire scenario to infinity and beyond.

Okay, so once you've got the panic log, you need to understand what it's telling you. Fortunately we have a very talented former Apple repair technician named Alisha ( @flannelist ) who has written up our definitive guide to kernel panics.

iPhone Kernel Panics - iFixit

Reading through it, you'll find the secret to your panic log is in this line here:

Prs0 is a pressure sensor that's attached to the barometric vent at the bottom of the phone. Here's what the wiki page has to say about that.

I've run into this exact same error on an iPhone X and replacing the charging port flex cable assembly as suggested fixed the issue. I'd say there's an excellent chance that making that same repair on your phone will fix the problem with it. Here's the guide you'll need to do the job.

iPhone 11 Lightning Connector Assembly Replacement - iFixit Repair Guide

You can buy the part you need right here on iFixit and support their repair efforts, or it's readily available several places like Amazon, eBay and AliExpress. I'd suggest a couple of sheets of precut adhesive for gluing the screen back on once you're done; if you're not used to using them they're easy to mess up if you don't get them on exactly right the first time. They're not at all forgiving so you can't reposition them; what you end up with is a ball of tangled glue - trust me I've done that enough myself that I generally pick up more than one so I don't have to wait to reorder if I screw up the first one.

Hopefully that's everything you need to know; the source of the problem, how to figure it out and how to fix it. Feel free to ask if you have more questions, but hopefully I've covered everything.

Good luck; let us know how it goes!

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Thank you for your response. I understand more about my problem. i will buy a lightining connector and try to replace it myself. I hope it will be the solution. I will tell you !

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@arthurdragon Sounds good. The fact that you've replaced the screen yourself already says you shouldn't have any trouble with the lightning connector replacement.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Thank you very much. It was the solution ! I ve replaced the lightining connector and eveything is good since that. You save me. Happy new year !

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The log indicates that watchdog timeout is related to charging flex and prs0 indicates that the pressure sensors missing all have on same flex try to replace the OEM one the 3rd party flex has so many issues. If you have no idea then this will help to fix your problem the same issue that was fixed.

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Thank you for your response. But i don't understand everything. So can you tell me more about it please ?

Good night and happy christmas.

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This sounds like a problem with the battery and not connecting to the charging port. Have you had problems when charging? If so, then maybe change the charging cord. If however, after changing the cord and is still giving you problems, then your device can be experiencing problems with the battery.

When did you get this iPhone? If within the last 60 days, then you have the Apple Warranty, and they can replace it for you. If you have AppleCare, then you can take that route.

1-800-MY-APPLE

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Thank you for your response. No i've never had a charging problem before. But i broke my screan phone and i repaired it myself. It's a reconditioned phone so i don't have a warranty.

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Arthur Dragon crwdns2934231:0crwdne2934231:0
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