crwdns2935837:0crwdne2935837:0Screen Shattered, Blue Light stays on - Samsung Galaxy S6

Screen Shattered, Blue Light stays on

Out of anger (oops) I threw and shattered my phone, It's even bent a little in the middle. Now the blue light is on, like its trying to turn on and won't turn off. Pressing the power button doesn't work. Trying to reboot it doesn't work. It isn't responding to anything. What do I do to get it to just turn off?

crwdns2933313:01crwdne2933313:0

crwdns2931729:0crwdne2931729:0: Dzi 5, 2023

crwdns2933897:0crwdne2933897:0

Hi @nikkyehoffman

Two options:

Open the phone and disconnect the battery - here's the ifixit Samsung Galaxy S6 Battery Replacement guide that will help.
Leave the phone alone and let the battery drain of its own accord and the phone will turn off. This may take a while though.

In any event the phone will have to be opened, inspected and tested to find out what kind of damage, physical and electrical has occurred

crwdns2934105:0crwdne2934105:0

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crwdns2889612:0crwdne2889612:0 1

crwdns2944067:02crwdne2944067:0:

thanks a million. its kind of bent so i don't think opening it would be smart

crwdns2934271:0Dzi 5, 2023crwdnd2934271:0 Nikkye Hoffman crwdne2934271:0

@nikkyehoffman

If it feels warm/hot then you may have to open it just to prevent more damage from occurring.

The screen will have to be replaced anyway so opening it up may be the best option

crwdns2934271:0Dzi 5, 2023crwdnd2934271:0 jayeff crwdne2934271:0

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