crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @nikkyehoffman
Two options:
* Open the phone and disconnect the battery - here's the ifixit [guide|44648] guide that will help.
* Leave the phone alone and let the battery drain of its own accord and the phone will turn off. This may take a while though.
-
-In any event the phone will have to be opened, inspected and tested to find out what kind of damaged, physical and electrical has occurred
+In any event the phone will have to be opened, inspected and tested to find out what kind of damage, physical and electrical has occurred

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @nikkyehoffman

Two options:

* Open the phone and disconnect the battery - here's the ifixit [guide|44648] guide that will help.
* Leave the phone alone and let the battery drain of its own accord and the phone will turn off. This may take a while though.

In any event the phone will have to be opened, inspected and tested to find out what kind of damaged, physical and electrical has occurred

crwdns2915684:0crwdne2915684:0:

open