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Released September 25, 2015. Model A1687/A1634. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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Why is the sound of my phone not working unless I insert earpiece

Why is the sound of my phone not working unless I insert earpiece?

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1 Comment

What do you mean by "insert earpiece"?

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Does your phone have audio in any function without the connected earpiece? For example, does your phone ring? Can you watch a video on YouTube or something similar? Is audio in phone calls normal? Isolating this can help determine the issue.

I would have a look at the iPhone No Sound page for a pretty thorough list of causes and fixes.

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Rosemond Amoah crwdns2893898:0crwdne2893898:0
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