How come when I print I am getting black lines on the copies?
We have a HP Color Laser Jet Pro MFP M479fdw
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First try a fresh Ink cartridge to see if the drum is damaged. If the lines are present on the paper in the same way then the corona wire needs cleaning or replacing How to change a corona wire
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Please add an image that shows what the lines look like, it would make it easier to understand the problem. Adding images to an existing question
crwdns2934271:0crwdnd2934271:0 Erik Eriksson crwdne2934271:0
how do i attach a copy, to show what it is doing?
crwdns2934271:0crwdnd2934271:0 Lenette crwdne2934271:0
@glcs74 Take a picture with your phone, if you are writing from a computer you can mail the image to yourself to access it from the computer.
Then follow the instructions I sent in the comment above. :D
crwdns2934271:0crwdnd2934271:0 Erik Eriksson crwdne2934271:0