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The laptop automatically turns off every time.

When I use my laptop(DELL VOSTRO 2420), it automatically shuts down every time I use it. Sometimes it shuts off after 20 minutes, sometimes in five minutes. How do I resolve this issue?

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Hi Balaji D,

Can you elaborate a bit on this? Are there any symptoms?
Do you get any warning messages or anything?

I would first start with installing HWMonitor and keep that running, and monitor it. See if it's a spike in temperature just before it shuts off. It could very well be high temps that makes it shut off, which can be caused by several things.

  • Old thermal paste that needs replacing
  • Clogged up fans and / or air vents
  • Dust buildup inside that prevents air flow for cooling

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Hi Anderson,

There were no symptoms but it will shuts off only when we use certain applications.

I will try what you have suggested.

Thank you!

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