Lose screw on my dell xps

Question

Dell XPS 13 7390

Released in 2019, the XPS 13 7390 is a 13-inch traditional laptop with a 10th-generation Intel Core processor inside. Don't confuse this laptop with the XPS 13 7390 2-in-1, which is similar but has a 360 degree foldable display.

crwdns2934591:03crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Stephan @elshara

crwdns2934065:0crwdne2934065:0: 13

1

crwdns2931729:0crwdne2931729:0: N'w 23, 2021

crwdns2933897:0crwdne2933897:0

Lose screw on my dell xps

Hi, I currently have a loose screw on my Dell XPS on the bottom left corner. I can’t understand how that may have happened but am looking into fixing this. Does anyone know where I can buy the screw socket and if I can even buy it? The laptop works fine but when lifting the lid, the keyboard slightly lifts on the left side and shows a little of the inside.

Any help would be much appreciated!

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 1

crwdns2942205:01crwdne2942205:0

I too have an issue with loose screws. Not sure if it's the exact same screw as you are describing, but it's the screw that holds the display (and hinge) to the mainboard. The screws become lose from normal use of the hinge. Screws have even come out entirely (still inside the case) and have left imprints on the battery - which doesn't seem safe.

For me, one of the screw holes is stripped bare and is useless. I am looking at ways of getting the screw to stay "screwed" in.

crwdns2934271:0Kho 11, 2022crwdnd2934271:0 Alex crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

I too have an issue with loose screws. Not sure if it's the exact same screw as you are describing, but it's the screw that holds the display (and hinge) to the mainboard. The screws become lose from normal use of the hinge. Screws have even come out entirely (still inside the case) and have left imprints on the battery - which doesn't seem safe.

For me, one of the screw holes is stripped bare and is useless. I am looking at ways of getting the screw to stay "screwed" in. — Alex

score 2 · Answer 1 · 2021-12-23T20:12:07-07:00

crwdns2934057:0crwdne2934057:0

jayeff @jayeff

crwdns2934065:0crwdne2934065:0: 448.9crwdns2936485:0crwdne2936485:0

11

366

1.4crwdns2936485:0crwdne2936485:0

crwdns2931729:0crwdne2931729:0: N'w 23, 2021

crwdns2933897:0crwdne2933897:0

Hi @elshara ,

The screw mount appears to be integral to the top cover assembly and not a separate part.

Here’s an image from the service manual showing the screw mount. Go to p.60 in the manual to view the necessary pre-requisite steps and then the procedure to remove the top cover assembly.

(click on image to enlarge)

I think that the screw mount thread may be stripped.

You could try applying some Loctite (example only) to the screw thread and then screwing it in tight, clamping the top cover and base cover together until it sets.

Alternatively, slice a thin, suitable length piece off a wooden matchstick and drop it in the screwhole and then, holding the top cover and base cover together, screw the screw into the hole. The wood will help to jam and hold the screw in place. Applying a dab of glue to the wood will also help. As with the Loctite not too much as you don’t want it to overflow the screw mount and run into the rest of the laptop etc.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 2

crwdns2934285:0crwdne2934285:0

Dell XPS 13 7390

Lose screw on my dell xps

crwdns2933313:01crwdne2933313:0

crwdns2934229:0crwdne2934229:0