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The Samsung Chromebook XE500C21-A03US is the series 5 Titan Silver Intel Atom N570 model. It was released in June 2011.

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My shift key is not working anymore ;-;

hi, im just some random kid trying to fix my home chromebook lol, so my shift key (left one if it helps) is not working. its the one normally use, and i think its broken. my mom wont let me call google tech support. and my dad doesnt know how to fix it (hes a i.t. guy, and he doesnt use a chromebook.) its probably broken cause i like to write and play roblox on my chromebook. so if someone can help me, that would be great :3

(i think i have the right device lol)

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The rubber dome or keyboard matrix has failed, and you will need to replace the palmrest assembly, sad to say - the keyboard is not modular so that does increase the cost.

The main reason cost is a problem with Chromebooks is they have update expiration dates; once it's expired, they depreciate off of a cliff in seconds after it's official. Older ones were EOL in 5 years, newer ones tend to last ~6.5-7 years, depending on if it's EDU or non-EDU and how long Google decides to support it. As such, you need to check used machines closely.

The problem is this Chromebook “expired” in terms of updates on June 2019, so it has been 16+ months since it went to unsupported status. If it doesn’t bother you parts tend to be cheap for EOL Chromebooks because of ones people stripped for parts and “as-is” ones with an enterprise lock that wasn’t removed, so you can get creative with finding the part and have a good shot at it if you need to do that. That said, you may want to at least consider a newer model with a few years left if the repair cost is similar.

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ohh my god thank you so much- and apparently i dont have this chromebook, but ill use this to help me find my right one! :)

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Star The Cat crwdns2934231:0crwdne2934231:0
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