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Confirmation of failed PSU please

Hi

My friend's 2013 21.5" iMac recently stopped working suddenly and caused the fuse to blow for the ring main circuit it was on in the house.

We went through the usual checks to reset stuff but to no avail.

I opened it up this morning, taking great care with the screen, and the LED light 1 (indicating that there is a trickle voltage from the power supply detected by the main logic board) was not on.

I couldn't see anything obvious on the PSU to removed the 4 screws and had a look behind it but again couldn't see anything to indicate a component or connection had burnt out. A bit more digging on some forums indicated that this a blown PSU.

When cleaning the glue strips from the edge of the screen I noticed a small blackened area on the aluminium back of the screen, about 13cm in from the left edge and 1.5 cm from the bottom, which is right over the left end of the PSU. I could not see anything on any of the solder joints or protruding component ends on the PSU to indicate where a short occurred.

So, my questions are:

# Does this definitely indicate a faulty PSU that needs replacing

# If a short across from the PSU to the rear plate of the screen occurred, could this have damaged the screen also.

Thanks

Steve Wakley

Bristol, UK

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Can you post a set of pictures of the blacked area on the display (tight) and a second showing its location (wide).

Looking at the power supplies PCB take a picture of that surface which faces the displays damage. Adding images to an existing question

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

You are likely hitting the limits of our internet connection. The upstream pathway is much slower than your downstream (asymmetric)

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

New power supply worked a treat. Fiddly to fit in behind the flap, but got there in the end. Luckily screen not damaged by the short.

I believe that it was the failed PSU that resulted in the short and so the popped fuse for the ringmain it was on, as nothing else in the house affected and main fuse didn’t pop.

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It appears you had a high voltage arc between the display can and the power supply. I think if you clean the area I marked with a bit of isopropyl alcohol you’ll see the trace is damaged.

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So the power supply is damaged!

But being a high voltage spike (likely lightning or a crossed wire on the power lines from a tree fall) there maybe more damage than just the power supply.

At this point you’ll need to give a new PS a try iMac Intel 21.5" (Late 2012-2019) Power Supply

crwdns2886500:0Replace a burned out power supply compatible with a Late 2012 to 2019 21.5" Intel iMac.crwdne2886500:0

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iMac Intel 21.5" (Late 2012-2019) Power Supply

$129.99

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If they had a good surge suppressor with eh system and all of the peripherals plugged into it, it might have saved them, even better a UPS!

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Hi Dan

Many thanks. I was looking further to the left on the PSU, aligning to the blackened area of the display.

I’ll take your advice and swap out the PSU. Hopefully the display is still working.

I’ll let you know how I get on.

Steve

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