I experienced the same issue recently. Keurig customer service could not provide an answer, because the model has been discontinued. They did, however, send me a replacement K-cup holder via priority mail. Upon my inspection of the new cup holder, I observed the silicone piece situated over the needle located inside and on the bottom of the cup holder. The larger circular end of this sleeve was closest to the top of the needle.
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Hi, same exact thing happened to me today while cleaning my Keurig. Did anyone figure out where this tiny piece goes???
crwdns2934271:0crwdnd2934271:0 Jennifer crwdne2934271:0
Nope, I'm guessing it goes over on of the upper needles, but not sure which one or wich way up. I might just try all possibilities.
crwdns2934271:0crwdnd2934271:0 Kevin Hollingshead crwdne2934271:0
Well, I was going to post a photo of where this goes (to answer my own question & whomever else may need this info as well), but I don’t seem to have the ability to attach a photo.
Simply put, it goes on the needle head that the coffee pod sits on. I believe this little silicone/rubber piece acts as a cushion, holding the coffee pod in place & preventing the grounds from coming out. Slip it on the “needle head” so that the larger end is on the bottom.
crwdns2934271:0crwdnd2934271:0 Jennifer crwdne2934271:0
Same problem a few days ago. Keurig sent me a replacement cup holder at no charge, priority mail (after trying to sell me a new unit). The piece slides over the bottom needle of the cup holder. The larger circle/end of the rubber sleeve was on top.
crwdns2934271:0crwdnd2934271:0 Name crwdne2934271:0
Looks like bottom needle with the big end up! Thank you "Name"! If you would be so kind as to add your comment as an answer I'll accept it.
crwdns2934271:0crwdnd2934271:0 Kevin Hollingshead crwdne2934271:0
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