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A1708/EMC 3164 — Released June 2017, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar).

MacBook Pro powers on, but display is black.

This happened out of the blue. Screen went black and I haven’t been able to get it to come back on.

Prerequisites:

  • No liquid damage
  • No drops/impacts recently
  • Nothing out of the normal leading up to the issue
  • Capslock key lights up
  • Charging sound when cable is plugged in
  • Trackpad clicks
  • No keyboard backlight
  • No startup chime

What I’ve tried:

  • SMC Reset
  • PRAM Reset
  • Removed bottom cover and reseated battery connectors and other connectors that were easily removed. Nothing looked out of the norm.
  • Booted laptop without battery connected using AC adapter

What I haven’t tried:

  • Plugging into my own external display .

Apple’s brief diagnosis:

  • Nothing shows on external display
  • Likely logic board
  • $500 to replace logic board

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Any suggestions would be greatly appreciated. A $500 repair is not in the budget right now. Thanks!

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You'll need to validate what Apple tested. If the external monitor fails to work then you do have a logic board failure.

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