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The HP Color LaserJet Pro MFP M277dw is a color laser printer with scan and copy functions. It has a model number: B3Q11A

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HP Color LaserJet Pro MFP M277dw toner cartridges tray not coming out

HP Color LaserJet Pro MFP M277dw toner cartridges tray not coming out

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Hi @ajay1975

Please follow the guide below and let us know under which step you are stuck and cannot proceed?

HP Color LaserJet Pro MFP M277dw toner cartridges Replacement

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the spring that is attached to the blue handle might be broken. or, something might be stuck as there are two little plastic notches that retract as you pull the handle and i wonder if those are clogged. please send some photos!

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I have the same problem with this same printer. I spend hours figuring it out, in the end i found the parts above the left side of the cartridge tray that responsible for the stuck of the cartridge. i used a thin and long screw driver to push the white lever up to unblock it and the cartridge tray is able to move in and out again as usual. This parts does not even mentioned in the HP manual for this model.

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Ajay Kumar Singh crwdns2934231:0crwdne2934231:0
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