crwdns2933423:0crwdne2933423:0

The fourth generation of HP's low-cost, 11.6 inch Chromebook 11, released in 2015.

crwdns2934591:011crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Smoke came out near the screen.

My chrome won’t charge nor turn on. I thought the battery fried, so i bought a new battery but it won’t charge. What could the problem be?

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934051:0crwdne2934051:0

@bdeleon this “Smoke came out near the screen." sounds like you have a couple of burned components on the motherboard. You will have to take a look at it and post some good pictures of your board with your question. That way we can see what you see. remember that there are schematics for only a few of these motherboards. It will be extremely important to identify the motherboard. So let us know about any markings etc. on the board,

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

Has the device been exposed to any conditions that differ from normal?

If so it probably better to pay for a new computer as it would cost more than the value of the machine for a new board which may have been exposed to water, had contact with metal or a substance after being banged, dropped, or slammed shut, seeing that there is smoke and the battery was not ruined it would be a board problem.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Bryan De Leon crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 2

crwdns2936753:07crwdne2936753:0 8

crwdns2936753:030crwdne2936753:0 13

crwdns2942667:0crwdne2942667:0 753