Hi @ramses2 ,
If your laptop has a Windows OS, try running a full A/V (Anti Virus) scan of the HDD to ensure that there are no viruses in the system.
If you have no 3rd party AV program installed in the laptop, use Windows Defender to do a full scan. (If Win 10 installed, go to Start > Settings > Update and Security > Windows Security > Virus and Threat Protection > Scan options > full scan).
Also download, install and run this program - free edition to check for any malware that may be installed in the HDD.
crwdns2934105:0crwdne2934105:0
crwdns2934113:0crwdne2934113:0
crwdns2915270:0crwdne2915270:0
crwdns2889612:0crwdne2889612:0
3