BeatsX pink light forever! please help me!
I was using my BeatsX like I do for a normal day … but all the sudden it stopped playing the music.
I thought it might be because of my phone, yet I check the phone it keeps working fine except the headset itself keep showing some sort of pink light (like forever).
However, when I plugged in the charger it keeps charging with red and white blink then turn pink again :/
I’m done with this crap!
- Detail: BeatsX Black (Running latest firmware)
- Age: About 1 year and a half
crwdns2934109:0crwdne2934109:0
crwdns2944067:02crwdne2944067:0
I too have this, noticed when looking at the light it would suddenly change to different colors while handling it. Goes to red, white, or pink depending on how I moved the band that connects the earbuds. Ran my fingers on the band and sure enough I had a kink in it. Pressed on it and moved it to a certain position and I was able to get it to blink white, connect to my phone and play. As soon as I let go of the kink, it would turn solid pink, disconnect from my phone.
It appears after a year of use, one of the wires inside the band has partial come apart when positioned a certain way. Check to see if you have the same issue.
crwdns2934271:0crwdnd2934271:0 trancvibe crwdne2934271:0
This is what I’m seeing too. In my opinion this is a correct answer. the BeatsX are physically broken. It’s not a software glitch that can be fixed by holding down any combination of buttons for 10 seconds. The BeatsX are damaged. Take ‘em in for repair. They will exchange them.
crwdns2934271:0crwdnd2934271:0 Jeroen Bensch crwdne2934271:0