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propeller is spinning but drone is not flying.

My propeller is spinning but drone is not flying. it is weighing on one side

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Hi,

Has it worked OK before?

If not have the propellers been put on in the correct order. This link shows how to install the propellers on a drone so that it will fly

What is the make and model number of the drone, if it is not the same as shown on this page?

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