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Released in August 2015, Model number: P01M, Intel Atom Processor Z3530

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Why the tablet would only charge when it is on?

My Asus Zenpad  would only be charged when it is on. I have used the factory cable and charger (adapter) and also used others. the result is the same. It would charge when the tablet is on; it would not charge if the tablet is off.

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Hi this could possibly be a battery or charging port issue. I would check the port and see if there are any bent pins on the inside of the port.

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phil philirvine crwdns2934231:0crwdne2934231:0
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