crwdns2934241:0crwdne2934241:0 phil philirvine

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Why the tablet would only charge when it is on?

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My Asus Zenpad  would only be charged when it is on. I have used the factory cable and charger (adapter) and also used others. the result is the same. It would charge when the tablet is on; it would not charge if the tablet is off.

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ASUS ZenPad S 8.0

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open