Why phone is not charging from charger?

Question

HTC Desire 620

HTC Desire 620 Android smartphone. Announced 2014, December. Features 3G, 5.0″ Super LCD capacitive touchscreen, 8 MP camera

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Goran Milev @gorangiroud

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crwdns2931729:0crwdne2931729:0: Ndz 2, 2018

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Why phone is not charging from charger?

Hello all,

I have problem with HTC Desire 620g. This morning i tried to charge phone from charger adapter, and it`s not working. I tried with other adapters to also not working… When i tried only with USB-Cable attached on my laptop phone is charging. So the problem is, phone can`t be charged by charger only from cable attached to PC-or Laptop.

Thanks in advance,

Regards,

Goran

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crwdns2944067:02crwdne2944067:0

@gorangiroud "phone can`t be charged by charger only from cable attached to PC-or Laptop." most certainly a bad USB charging port. Follow the advice given by the two answers.

crwdns2934271:0Ndz 2, 2018crwdnd2934271:0 oldturkey03 crwdne2934271:0

No my phone is dead no on

crwdns2934271:0Kul 10, 2023crwdnd2934271:0 Johnson Johnson crwdne2934271:0

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@gorangiroud "phone can`t be charged by charger only from cable attached to PC-or Laptop." most certainly a bad USB charging port. Follow the advice given by the two answers. — oldturkey03

score 3 · Answer 1 · 2018-09-02T01:44:55-07:00

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jayeff @jayeff

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crwdns2931729:0crwdne2931729:0: Ndz 2, 2018

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Hi @gorangiroud ,

Did you use the same cable with the other adapters or did they have their own cable?

Presumably, you also tried connecting the adapters to a different power outlet? ;-)

Use a strong light and a magnifying glass to check the USB port on the phone, just in case it has lint trapped in the enclosure preventing a good connection. Also check that all the pins are there and that they are straight and parallel with each other.

If there is anything in there, DO NOT use a metal pin to try and remove it, use a vacuum cleaner instead to try and get it out or if necessary a wooden toothpick to gently pry it out.

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No this is not the problem, i tried with same usb cable. Attached on charger it`s not working, attached on my laptop it`s working and it`s charging... Charger it`s okey i tried with my other phone it`s charging. Problem it`s probably from the phone. USB port from phone is working, it`s charging now but attached in laptop port.

crwdns2934271:0Ndz 2, 2018crwdnd2934271:0 Goran Milev crwdne2934271:0

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