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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @gorangiroud ,
Did you use the same cable with the other adapters or did they have their own cable?
+
+Presumably, you also tried connecting the adapters to a different power outlet? ;-)
Use a strong light and a magnifying glass to check the USB port on the phone, just in case it has lint trapped in the enclosure preventing a good connection. Also check that all the pins are there and that they are straight and parallel with each other.
If there is anything in there, DO NOT use a metal pin to try and remove it, use a vacuum cleaner instead to try and get it out or if necessary a wooden toothpick to gently pry it out.

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @gorangiroud ,

Did you use the same cable with the other adapters or did they have their own cable?

Use a strong light and a magnifying glass to check the USB port on the phone, just in case it has lint trapped in the enclosure preventing a good connection. Also check that all the pins are there and that they are straight and parallel with each other.

If there is anything in there, DO NOT use a metal pin to try and remove it, use a vacuum cleaner instead to try and get it out or if necessary a wooden toothpick to gently pry it out.

crwdns2915684:0crwdne2915684:0:

open