Completely Dead Ipad Air 2
so I have an Ipad Air 2 wifi that suddenly stopped working. The device didn't fall or get damaged with water. The only problem it had was not charging when using other cables than the one that came with it(I have 2 original lightning cabels and a hdmi adapter, I have no problem using them on my IPhone 6 however with the Ipad they do their connecting function but the battery doesn't get charged). So the device does not show any reaction to charging and doesn't connect to any Pc/Mac. It also refuse the reset. The only thing that happens is the right side gets warm when I connect it with the charger. Apple's employees were not helpful and only suggested to replace the Ipad with a new one for 340€.
My question is did this problem happen to any one before? What can be the cause and is there any solution.
Have this same exact issue warm on right side, no response to charging or reseting. Apple genius bar wanted 299 for replacement. only 3 year old IPAD suck wheres the quality
crwdns2893770:0crwdnd2893770:0 kangta13 crwdne2893770:0
Exactly the same issue with me. Also only charged with certain chargers. I have just taken mine to the iPad repair store, who have come back with: they don't open factory sealed devices so they can't open to tell me what the problem is, which I knew already, that the ipad wont power on and wont charge. Mine is only 16 months old. Apple doesn't recommend any other repair centre that will open and look, so I'm quite stuck.
crwdns2893770:0crwdnd2893770:0 Theresa crwdne2893770:0
I had the same problem! Apple genius said that it’s a hardware issue inside the charging port and that there’s no way to fix it. I had to buy a new IPad and loose all the stuff I had on the other.
crwdns2893770:0crwdnd2893770:0 Kaitlyn Logan crwdne2893770:0
Kaitlyn, you got played, with disastrous results, by the Apple "geniuses". It's almost irresponsible how they have folks get rid of easily fixable devices, losing precious data along the way.
Charge issues are almost always fixable and in a worst case scenario, the device can usually be fixed enough to at least recover the data.
There are plenty of quality repair shops worldwide that can do this. Apple tells people only they can do a good job but that's simply not true.
crwdns2893770:0crwdnd2893770:0 Minho crwdne2893770:0