MacBook Restarting when asleep - defective replacement battery?
I have spent months trying to figure out why my MacBook Pro Retina (2012) keeps rebooting when asleep (lid closed or open) on a near-daily basis. The problem started right after I replaced the original battery with the iFixit Kit.
The mac restarts itself at random times, but only when asleep (it usually reboots twice). It doesn't happen every day, but nearly every day. The resulting crash report is blank. Sometimes doing things like resetting the SMC , PRAM, or booting into safe mode seems to fix the problem for a bit, but eventually it starts up again.
I upgraded to High Sierra around the same time, and spent months thinking the rebooting issue was software related, but since nothing I have tried has seemed to solve the problem, I'm now convinced it has to do with the battery itself.
The reboots occur no matter how charged the battery, and no matter whether the MacBook is plugged in or not, lid open or closed. The only consistent state is that it is asleep and usually for awhile. I've seen that "Power Nap" can be a problem for some machines, but I have toggled that off and on, with no resolution.
The battery itself seems to be functioning as it should, here’s the info from the system report on its health.
- Model Information:
- Serial Number: D8622873BQZDNMGAX
- Manufacturer: SMP
- Device Name: bq20z451
- Pack Lot Code: 0
- PCB Lot Code: 0
- Firmware Version: 511
- Hardware Revision: 3
- Cell Revision: 1150
- Charge Information:
- Charge Remaining (mAh): 5767
- Fully Charged: No
- Charging: No
- Full Charge Capacity (mAh): 7944
- Health Information:
- Cycle Count: 118
- Condition: Normal
- Battery Installed: Yes
- Amperage (mA): -2389
- Voltage (mV): 11540
Does anyone have any experience or thoughts about this issue?
crwdns2934109:0crwdne2934109:0
crwdns2944067:03crwdne2944067:0
Does it reboot only when you have it on battery or also when the MagSafe adapter is plugged in?
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
Doesn't seem to matter. I MAY have figured it out after all. So far it has been 5 days without a reboot. I needed to delete the ethernet-based networking configurations (and everything other than WIFI, for good measure). I had a feeling that it was somehow related to the machine doing a Wake From Sleep for networking access. I found the suggestion on this forum, actually, but can't find the post any longer. I had long ago turned off the powernap feature, but it seems that something still tries to connect during sleep, and that there is a glitch in the network settings. Which means that the upgrade to HS was the problem, not the battery replacement.
Keeping an eye on it, but if I don't come back here again, it means the problem is solved.
crwdns2934271:0crwdnd2934271:0 ajanjigian crwdne2934271:0
I'm having this same issue and have tried many 'solutions' I've found on line without success - How do I delete the ethernet based networking configurations?
crwdns2934271:0crwdnd2934271:0 Benjamin Crane crwdne2934271:0