My Nook is fully charged but will not turn on

Question

Nook HD

The 7 inch third generation of Nook color tablets by Barnes & Noble, not to be confused with the 9 inch Nook HD+.

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My nook is fully charged but will not turn on

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The screen reads---your nook is starting up but doesn't respond when I press both buttons at the same time

crwdns2934271:0N'w 30, 2017crwdnd2934271:0 Sue Gibbons crwdne2934271:0

The screen reads---your nook is starting up but doesn't respond when I press both buttons at the same time — Sue Gibbons

score 1 · Answer 1 · 2017-12-27T11:10:47-07:00

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Turn your Nook off. To perform a hard reset with this method you will need to confirm that your Nook HD is fully powered down. ...

Hold the Power and Home buttons. ...

Wait for the Nook logo to appear. ...

Make sure the factory reset prompt has appeared

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Thank you Joe, The screen reads Your Nook is starting up but there is no response when I hold the Power and Home buttons down at the same time

crwdns2934271:0N'w 30, 2017crwdnd2934271:0 Sue Gibbons crwdne2934271:0