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BNTV400

Troubleshooting

Track down a number of hardware issues using the Nook HD troubleshooting page.

Identification and Background

Identification

The Nook HD is also marketed as the NOOK HD - they are the same product. The Nook HD is one of two 3rd-generation Nook color tablet e-reader devices, released in both an 8 and 16 gigabyte version. It is offered in two colors, Snow (white) and Smoke (black-grey.) The Nook HD can be distinguished from the Nook HD+ due to its smaller 7'' screen.

This device is moderately easy to repair.

Released: November 17, 2011

Major Hardware Features

CPU: ARM Cortex-A9 dual-core 4470 @ 1.3 GHz

Memory: 1 GB RAM

Storage: 8 or 16 GB with microSDXC expansion up to 64 GB

Display: LED Backlit Screen

Wifi Capable: Yes

Operating System: Android 4.0.3

Rootable: Yes

Components Inside the Box

Nook HD 8GB or 16GB

USB Cable

Quick Start Guide

Power Adapter

Rechargeable battery

Common Problems

Won't Turn On

Screen Freezes

Lines through screen and/or dead pixels

Additional Information

Sam Goldheart

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Staff

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