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LG's flagship smartphone, with a unique slide-out battery and detachable I/O module supporting multiple hardware expansion options. Released in April 2016.

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Replacement 16mp rear camera is unfocused and "nodding"

The replacement camera focus is stuck and blurry, the quality looks arguably worse, and it "nods".

When I hold the camera still, the camera shifts downwards then back to the centre (when holding portrait-view-- left/right in landscape). You can see the camera lens move if you look directly at it.

I'm not sure what to do to fix this, or did I get a faulty one? When I opened the package, the camera was at the bottom of the box and not cushioned in-between the packing material so could it have been damaged during shipping.

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Hi Kimberly,

That camera sounds like it's damaged, so you should consider returning that one and getting a new one.

- Jasen

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Hi Kimberly, I had the same problem until I reboot the cellphone with factory settings a few minutes ago. It now works perfectly fine.

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Kimberly Fong crwdns2893898:0crwdne2893898:0
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