crwdns2933423:0crwdne2933423:0

Released May of 2014. The Motorola Moto E is also known as the Motorola XT1022.

crwdns2934591:035crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Screen issue, turns blank after pressing power button.

Hi,

I am facing an issue with my device, wherein, whenever I lock the screen, it turns black. I then have to press power button and somehow switch off the phone . The phone works as usual after boot but, the moment the screen is locked, same thing happens again. Is it a software issue or screen is damaged?

Please help.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

Most probably a software issue, my suggestion is to take a full backup of the things and do a factory reset. make sure that the screen doesn't turn black during both back-up and factory reset.

Keep a close eye on it.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Sahil Srivastava crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 0

crwdns2936753:030crwdne2936753:0 6

crwdns2942667:0crwdne2942667:0 26