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A backlit keyboard/case from Logitech, made for the iPad 12.9 inch model.

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sometime logitech create keyboard12.9doesnt work

when I use it to type.it doesn't work sometime.just for seconds.i don't know reasons,but I want to take the Logitech keyboard apart.but I don't know how to.can you tell me,thank you.i like your team.im a middle school student from China. thank you so much .

Update (05/08/2017)

it is Logitech create ik1200 keyboard for ipad pro 12.9.thank you

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Have you re-booted the ipad?

Are the little connection pins making good connection?

Are the pins clean and free of debris?

Let me know if this helps.

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On mine, it’s always poor contact between the 3 pins on the case and the iPad. Lift the assemble by the center of the top long side, then set down on a flat surface. Mine always starts to work.

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