Why does my screen no longer recognize touch? Can I fix this?
My iPhone 6s Plus won't recognize touch anymore?
I've had it for a little over 2 years and have kept it protected in a shell case with a touchscreen protector since day one.
I usually store it in a protective pocket in my backpack when I'm on the go and haven't damaged it at all physically.
It seemed to start tripping out with flashing grey lines at the top of the screen. The touchscreen wouldn't register any touch while these lines appeared.
After a few seconds, the lines would go away, and everything would go back to normal.
Now, it doesn't register any touch to the screen at all.
Outside of Seri communication through headphones, it's useless.
I took it to Apple and was told, "it can be fixed by replacing it," which makes sense and doesn't make sense all at the same time.
Verizon told me I'd have to pay it off and then buy a new phone.
Has anybody else dealt with this?