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A 5.0" HD display Android device released in September 2015.

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The screen is stuck at the "Blu logo"

My Blu Energy X phone got a wireless update and for the past 2 days it has been stuck at the "BLU LOGO" screen and occasionally it gets stuck at the "Select boot mode" screen.

How do I resolve this? HELP!!!!

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Try soft resetting it in recovery mode. Probably just a simple bug with the update. Reset it and wipe cache in recovery, should solve it.

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This process didn't work. even after factory reset it is still stuck on the logo

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I'm having the same problem. And tried to alondo that including the complete factory reset. If you get an answer please let me know SaraKammeraad@yahoo.com

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Roxanne crwdns2934231:0crwdne2934231:0
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