no water comes out from the brewer head

Question

Starbucks Barista

An easy to use home Espresso machine created by Saeco and rebranded for Starbucks. This machine is excellent for every day espresso drinkers and has an excellent build and product life.

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wang27

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crwdns2893826:0crwdne2893826:0: Dzi 30, 2016

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no water comes out from the brewer head

For my machine, it even stopped making sound, of cause no water comes out from the brewer head. What could this mean? a broken pump?

Cheers,

Jin

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crwdns2893872:0crwdne2893872:0:

Mine has this issue and the pump labors to work. No water comes out.

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Henry H @henry

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crwdns2893826:0crwdne2893826:0: Dzi 29, 2016

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If the machine has power (heats, lights come on) but the pump doesn't make a sound when either the coffee button is pressed or the steam knob is turned, then yes it's possible the pump is completely dead. This is very rare though so I would make sure to check all the wiring and ensure the pump is getting power.

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