crwdns2934241:0crwdne2934241:0 Henry H
crwdns2934249:0crwdne2934249:0:
If the machine has power (heats, lights come on) but the pump doesn't make a sound when either the coffee button is pressed or the steam knob is turned, then yes it's possible the pump is completely dead. This is very rare though so I would make sure to check all the wiring and ensure the pump is getting power.
crwdns2915684:0crwdne2915684:0:
open