My song sent me an HP Photosmart D110a. It was working fine with him. But when I received it, the message "Paper Jam" message appears, even when there is no paper in it. Just starting it the message appears. Any suggestion?
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http://support.hp.com/us-en/document/c01...
Follow the link above and follow the steps for resetting the device. If the issue continues please let me know.
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