crwdns2934241:0crwdne2934241:0 Andres Gonzalez

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Paper Jam light on

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My song sent me an HP Photosmart D110a. It was working fine with him. But when I received it, the message "Paper Jam" message appears, even when there is no paper in it. Just starting it the message appears. Any suggestion?

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HP Photosmart D110a

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open